Droit derétractation.

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day the contract is concluded.

To exercise your right of withdrawal, you must inform us ([Company name] [Legal form (if applicable)], [Street and number], [Postcode] [City], [Country], phone: [Phone number (recommended)], email: [Email address]) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notice of exercising the right of withdrawal before the withdrawal period expires.

If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and in any event no later than fourteen days from the day on which we receive notice of your withdrawal from this contract. We will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this reimbursement.

If you requested that the services begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you inform us of the exercise of your right of withdrawal, compared to the total scope of services provided for in the contract.

Services and digital services (§ 356(4) BGB): For a contract obliging you to pay a price, the right of withdrawal expires once we have fully performed the service and only began performance after you gave your express consent and at the same time confirmed your knowledge that your right of withdrawal expires upon complete performance of the contract by us.

Digital content not supplied on a tangible medium (§ 356(5) BGB): The right of withdrawal expires as soon as we have begun performing the contract, provided that you expressly consented to us beginning performance before the end of the withdrawal period, you confirmed your knowledge that by giving this consent you lose your right of withdrawal once performance begins, and we provided you with a confirmation pursuant to § 312f BGB.

How this applies to flect: Subscriptions (e.g. Starter, Creator, Agency) are continuously provided digital services. If you request that we begin immediately when ordering, your right of withdrawal generally remains during the withdrawal period; if you withdraw, however, you owe compensation for the services provided up to that point (see above). Credit packs are credited to your workspace immediately after payment. If you expressly consented during checkout to us beginning performance before the end of the withdrawal period and confirmed your knowledge of losing the right of withdrawal, the right of withdrawal may expire early under the rules above. Whether and when this is the case depends on the statutory requirements in the individual case.